Support
No matter what, we are there to always support you. We, at Neborhood, guarantee
you an absolutely professional support process.
Issues covered under support:
- Bugs or problems in software
- Basic help in using Neborhood
- Relases and upgrades
Response Time
We respond within 4 hours for any critical issue (you are not able to use Neborhood)
and within 1 business day to any other kind of issue.
Maintenance
- You get all upgrades, updates and patches automatically